Shawn made the process easy, reassured me and explained things patiently. His enthusiasm was always backed with detailed explanations. His concerns reflected my own, and I felt he was truly watching out for me. At time lengthy discussions on my take on certain offers and situations occurred. I felt very listened to, and involved in the process. The end results …the house was sold in my timeline almost perfectly with profit in a poor market area. Shawn was always concerned throughout about my personal outcome.